Privacy Policy
Gateway Adventure (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our mobile application, website (gatewayadventure.app), and related services (collectively, the “Service”). By accessing or using the Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
1. Information We Collect
a. Account Information
When you create an account, we may collect:
Name, email address, username, and password
Profile photo or avatar
Age or date of birth
b. Location Information
To enable location-based adventures, we may collect:
Real-time GPS/location data while using the Service with your explicit consent
Approximate location for adventure recommendations
You may disable location tracking at any time, but this may limit some app functionality. Location data is retained only as necessary to provide the Service and is deleted or anonymized according to our retention policy.
c. User-Generated Content
If you create adventures, we may collect:
Adventure content (puzzles, clues, media, text)
Metadata (timestamps, locations, interactions)
Prohibited content: Users may not post personal information of minors or third parties without consent. Gateway Adventure is not responsible for user-submitted content.
d. Usage and Device Information
We collect:
Device type, operating system, app version
Usage patterns and analytics (e.g., completed adventures, feature interaction)
IP address and general geolocation data
Device permissions (camera, storage, microphone) only for app functionality, with consent
e. Payment Information
For in-app purchases, we may collect:
Payment method, billing address, and transaction details
Payment data is handled via secure third-party processors; we do not store credit card numbers
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve the Service
Enable and manage your account and participation in adventures
Process payments and prevent fraud
Communicate updates, promotions, and safety alerts with opt-in consent
Analyze usage patterns and improve features
Enforce the Terms of Service and respond to reports of misuse
Display user-generated content and official adventures
3. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
With service providers: Payment processors, cloud services, analytics providers
With law enforcement or government authorities: If required by law, court order, or to protect rights, safety, or property
With other users: Certain information, such as username, avatar, and adventure content, is publicly visible within the Service
In connection with business transactions: Sale, merger, or acquisition of our company or assets
We are not responsible for third-party privacy practices; review their policies.
4. Data Retention
Account information and content are retained for as long as your account exists or as necessary to provide the Service
Location data is retained only for service functionality, backups, and anonymized analytics
Anonymized data may be retained indefinitely for analysis and improvement
5. Children’s Privacy
Gateway Adventure does not knowingly collect personal information from children under 13.
Users aged 13–17 require parental consent; parents/guardians are responsible for supervising minors and their data.
Accounts created by users under 13 will be deleted immediately upon discovery.
6. Location-Based Risks
You acknowledge that the Service uses GPS/location data for adventures.
Gateway Adventure does not control or monitor real-world locations used in adventures.
We are not responsible for hazards, property access issues, or risks arising from your location or movement.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information
No system is completely secure; we cannot guarantee absolute protection of your information
8. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal information
Withdraw consent for data processing
Opt-out of marketing communications
Request restrictions on processing
To exercise these rights, contact us at gatewayadventuretravel@gmail.com.
9. International Users
By using the Service, you consent to the transfer and storage of your information in the United States
Some jurisdictions may not allow full limitation of liability or data processing disclaimers; if so, provisions are limited to the maximum extent permitted by law
10. Marketing Communications
You must opt-in to receive marketing emails
Users may unsubscribe at any time via in-app settings or email
11. Third-Party Services
Our Service may include links to third-party websites, SDKs, or tools
Gateway Adventure is not responsible for the privacy practices of third parties
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time
Users will be notified of material changes, and continued use constitutes acceptance
13. Contact Information
For privacy-related questions or requests:
Gateway Adventure
Email: gatewayadventuretravel@gmail.com
Website: gatewayadventure.app